OCTOBER 2024

Active October and More to Come

Happy Halloween! This month, we moved to the new CHIE portal, hosted portal webinars and Q&As (one more coming up!), hosted a virtual payer panel with panelists from Select Health and Noridian Healthcare Solutions, LLC, attended the CIVITAS Annual Conference, and posted about the ideal clearinghouse solution for large healthcare providers on our blog. 

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Spotlight

The New CHIE Portal is Live!

We moved to our new CHIE portal experience on Wednesday, October 30. The new portal offers a more modern user experience, including a new Patient Summary page and cards for allergies, encounters, immunizations, and more. Users will also be able to download a CCD and look back to specific periods of time, among other features. 

HIT News

CHIE Portal Discovery

Interested in learning more about the new CHIE portal experience? We’ve created several methods to set you up for success. You can explore its features and functionality in the following ways:

1. Watch the portal video on YouTube 🎥
Check out our engaging video that walks you through the portal’s layout and highlights some of the powerful new tools available. Perfect for when you need a high-level overview!

2. Review the portal user guide 📖
For those who prefer to dive deeper, our comprehensive user guide breaks down every feature step-by-step. Think of it as your go-to resource for answers to your questions.

3. Attend Our Webinars 📅
We’re hosting a live webinar next week, where we’ll answer your questions in real time. Join us on Monday for an interactive session – and come with questions!

CHIE Webinar: New Portal Questions and Answers
Monday, November 4, 2024 | 12 p.m. MT
Click to register

From the UHIN Blog

The Ideal Clearinghouse Solution for Large Providers

A robust claim management solution covers all of your needs: consolidates all payer connections into a single, reliable network, reduces administrative costs and labor, improves cash flow, delivers real-time eligibility, and supports EDI enrollment. Read this month’s blog post about the benefits the UHIN Clearinghouse delivers for large healthcare providers. 

Events

This Monday and Coming Up

​We attended the Civitas Annual Conference in Detroit, MI from October 15-17. 

November 4-6: Texas Covered Health Care Conference + Expo Event in Austin, TX.

We will be closed Thursday, November 28 and Friday, November 29 for Thanksgiving.

Trainings and Webinars

Virtual Payer Panel

On Tuesday, October 29, we hosted a virtual payer panel with Melissa Shoemaker (Sr Network Engagement Representative Provider Development, Select Health) and Lori Weber (Education Representative II-Part B Provider Education, Noridian Healthcare Solutions, LLC). Our panelists answered questions and shared updates ranging from enrollment to coding, and from prior authorization to EDI recertification. 

Watch the recording on our YouTube channel and look out for future payer panels coming soon!

Wrapping Up

Fall Vaccine Guide

Comagine Health, our affiliate partner, recently shared a link to this informative guide (by Katelyn Jetelina) on vaccines for all three fall respiratory viruses: flu, RSV, and Covid-19. Take a look and be in the know!

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SEPTEMBER 2024

Heading Into Fall

Keep scrolling for our final update on the Change Health Care cybersecurity event, the ways caregivers use the CHIE to manage falls amongst our older population, and how the Clearinghouse simplifies claim management for Providers. Plus, upcoming events, trainings, and conferences…

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Spotlight

Final Update on UHIN’s Response to the Change Health Care Cybersecurity Event

​​​​We are pleased to announce that our efforts to restore full functionality following the cybersecurity event at Change Health Care (CHC) have been successful. Learn more about our streamlined enrollment processes, increased Electronic Remittance Advice (ERA) submissions, and updated payer list.

From the UHIN Blog

Falls Risk Awareness Week

The week of September 23rd was Falls Risk Awareness Week. We took this time to bring attention to falls amongst our older population. Utilizing the CHIE’s Falls Risk Indicator, providers receive timely information about potential falls within their patient population, empowering them to contact patients with the right support to keep them healthy and independent.

Events

Upcoming Conferences and Events

September 26-27: Wisconsin Association of Health Plans Annual Conference in Elkhart Lake, WI
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October 15-17: Civitas Annual Conference in Detroit, MI

November 4-6: Texas Covered Health Care Conference + Expo Event in Austin, TX

Trainings and Webinars

Stay Tuned for What’s Coming Up!

In the months ahead, we’ll host Virtual Payer Panels and CHIE platform trainings. Sign up in the email preference center to stay informed of dates and details.

Interested in learning how to use the CHIE or MYUHIN to their fullest capabilities? Make sure to visit the UHIN Education channel ​​​​​​to watch our how-to videos on YouTube. 

Wrapping Up

National EDI Network for Providers

Learn how UHIN’s Clearinghouse, the nation’s only nonprofit clearinghouse, provides a modern, mission-driven claim management solution for Providers.

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AUGUST 2024

August Updates and What’s Ahead

In this issue, we discuss compliance with the Information Blocking Rule (IBR), share updates on our CHIE portal and Clinical Data Repository migration, as well as our progress following the Change Healthcare cybersecurity event. Looking ahead, we’re preparing for Virtual Payer Panels, CHIE platform trainings, and in-person conferences around the country. Finally, we’re proud to share that Gartner highlighted the UHIN Clearinghouse, emphasizing our long-standing commitment to compliance, security, and privacy.

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Spotlight

Update: CHIE Portal and Clinical Data Repository Platform Migration

We’ve been working hard with our vendor to set up the new CHIE portal and Clinical Data Repository, as well as migrating data and connections for our interfaces. We anticipate going live at the end of September. We’ll send weekly updates with more information on what to expect. Click here to learn more about the new CHIE Platform.  
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Portal users will see a more modern experience, including an updated homepage dashboard and patient summary. Based on feedback from users, we are migrating 5 years of data. We will migrate a longer history for allergies, immunizations, colonoscopies, and opt out requests.  

If you are not currently using the portal, you should not notice any changes in current functionality, and your alerts and interfaces should continue to work as they always have.

HIT News

Positive Update on Our Progress Following the Cybersecurity Event at CHC

We’re pleased to provide a positive update on our ongoing efforts to restore full functionality following the cybersecurity event at Change Healthcare (CHC). Keep reading for updates on expanded payer network coverage, increased ERA submissions, streamlining enrollment processes, re-enrollment, and support.

From the UHIN Blog

Bridging the Gap: Health Information Exchanges (HIEs) and Information Blocking Compliance​​​​​​

As healthcare continues to share data and information more frequently, the importance of adhering to information blocking regulations cannot be overstated. Particularly as disincentive regulations for healthcare providers went into effect on July 31, 2024. See how HIEs play a role in Information Blocking Rule (IBR) compliance and benefit both patients and providers.

Events

Upcoming Conferences and Events

September 13: Utah Medical Association (UMA) annual House of Delegates in Midvale, UT

September 26-27: Wisconsin Association of Health Plans Annual Conference in Elkhart Lake, WI
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October 15-17: Civitas Annual Conference in Detroit, MI

November 4-6: Texas Covered Health Care Conference + Expo Event in Austin, TX

Trainings and Webinars

CHIE Platform, Payer Panels, Our Education Channel

In the months ahead, we’ll host Virtual Payer Panels and CHIE platform trainings. Sign up in the email preference center to stay informed of dates and details.

Interested in learning how to use the CHIE or MYUHIN to their fullest capabilities? Make sure to visit the UHIN Education channel ​​​​​​to watch our how-to videos on YouTube. 

Wrapping Up

Gartner Highlights the UHIN Clearinghouse

Gartner released a report to help CIOs reexamine their clearinghouse solution to solve critical business and security concerns. The authors specifically highlighted UHIN as a stand-alone clearinghouse. For decades we’ve supported our customer’s efforts to prioritize compliance, security and privacy. We appreciate the recognition after all these years!

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JULY 2024

Achieving Data Excellence

As the world’s greatest athletes convene and compete in Paris, we look at the ways each of us can strive for greatness in our own healthcare arenas. We all have a part to play in realizing collective success: Pursuing peak performance in electronic data interchange (EDI), building connections across organizations, and forming new bonds for lasting impact. How can you prepare and perform to claim gold in your respective field of play in healthcare?

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Spotlight

The Path to Gold and Glory

Leaders in healthcare electronic data interchange (EDI) must pursue peak performance in claim management and data excellence, akin to athletes pushing to win at the highest levels.

Just as sprinters, gymnasts or divers prepare meticulously and train relentlessly, EDI leaders must ensure accuracy, innovate continuously, harness data effectively, surmount challenges, foster a culture of teamwork, and celebrate successes along the way.

For health plans, the results from these collective efforts include significantly reduced costs, enhanced processes, and improved member satisfaction. Learn how you can incorporate the best practices of the world’s greatest athletes to achieve data excellence and become an EDI champion.

HIT News

HHS Reorganization

The U.S. Department of Health and Human Services (HHS) has announced a reorganization aimed at enhancing its technology, cybersecurity, data, and artificial intelligence (AI) strategy and policy functions. This restructuring consolidates these responsibilities into a newly renamed office, the Assistant Secretary for Technology Policy and Office of the National Coordinator for Health Information Technology (ASTP/ONC), to oversee key roles, including the Chief Technology Officer, Chief Data Officer, and Chief AI Officer. 

Why This Matters for Leaders in Health Information Exchange and Healthcare Data:

1. Centralized Oversight and Strategy: The reorganization centralizes technology, data, and AI oversight under the ASTP/ONC, ensuring a cohesive strategy and streamlined decision-making process.

2. Enhanced Cybersecurity Measures: By moving the “405(d) Program” to ASPR, HHS aims to enhance its cybersecurity efforts, providing a more robust, consolidated and coordinated approach to protecting health sector infrastructure. 

3. Focused Leadership and Expertise: The establishment of dedicated roles, including the Chief Technology Officer, Chief Data Officer, and Chief AI Officer, highlights HHS’s commitment to drive innovation, improve data governance, and ensure the safe and ethical use of AI in healthcare, benefiting both providers and patients.

From the UHIN Blog

EDI Champions: Achieving Data Excellence

Claim managers at health plans can achieve excellence by adopting specific action items, such as refining validation processes, increasing their auto-adjudication rate, and ensuring secure transactions. Drawing inspiration from world-class athletes, they must remain focused, resilient, and committed to continuous improvement. Read this month’s blog post to see how you can incorporate the best practices of Olympic divers, gymnasts, cyclists, hurdlers, basketball teams, and sprinters to win gold and become an EDI champion.

Events

Recent and Upcoming Events

July 30: Provider Resource Fair hosted by Aspen Grove Behavioral Hospital in Orem, UT

September 13: Utah Medical Association (UMA) annual House of Delegates in Midvale, UT

October 15-17: Civitas Annual Conference in Detroit, MI

Trainings and Webinars

Webinars and Trainings

Coming soon: Our virtual Payer Panel series and training sessions on the new CHIE platform, specifically for portal users. Subscribe for more details and notifications!

Wrapping Up

Share Your Story

Got a story or event that your peers in healthcare and tech just have to know? An innovative interoperability solution or point of view?

Please email us at communications@uhin.org and we’ll include links to our favorite community content each month.

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