Final Update on UHIN’s Response to Change Healthcare Cybersecurity Event

We are pleased to announce that our efforts to restore full functionality following the cybersecurity event at Change Healthcare (CHC) have been successful.

Streamlining Enrollment Processes: Since the last update, we have completed key initiatives around streamlining enrollment, which has increased the number of Electronic Remittance Advice (ERA) submissions through our new partner network.

For providers who are still not receiving ERAs, please complete re-enrollment in MYUHIN. If you have any questions, please contact us at enrollment@uhin.org.

Updated Payer List: UHIN has updated its payer list. If you are getting rejections regarding a payer ID, please check https://uhin.org/resources/payer-list.

Continued Progress and Support: UHIN remains fully committed to providing a seamless claims processing experience for all our customers.

Thank you for your continued trust and partnership.

Newsletter: August 2024 Issue

AUGUST 2024

In this issue, we discuss compliance with the Information Blocking Rule (IBR), share updates on our CHIE portal and Clinical Data Repository migration, as well as our progress following the Change Healthcare cybersecurity event. Looking ahead, we’re preparing for Virtual Payer Panels, CHIE platform trainings, and in-person conferences around the country. Finally, we’re proud to share that Gartner highlighted the UHIN Clearinghouse, emphasizing our long-standing commitment to compliance, security, and privacy.

Stay in the know – join us on LinkedIn!


We’ve been working hard with our vendor to set up the new CHIE portal and Clinical Data Repository, as well as migrating data and connections for our interfaces. We anticipate going live at the end of September. We’ll send weekly updates with more information on what to expect. Click here to learn more about the new CHIE Platform.  
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Portal users will see a more modern experience, including an updated homepage dashboard and patient summary. Based on feedback from users, we are migrating 5 years of data. We will migrate a longer history for allergies, immunizations, colonoscopies, and opt out requests.  

If you are not currently using the portal, you should not notice any changes in current functionality, and your alerts and interfaces should continue to work as they always have.


Update

We’re pleased to provide a positive update on our ongoing efforts to restore full functionality following the cybersecurity event at Change Healthcare (CHC). Keep reading for updates on expanded payer network coverage, increased ERA submissions, streamlining enrollment processes, re-enrollment, and support.


Hand under hologram of health data symbols

As healthcare continues to share data and information more frequently, the importance of adhering to information blocking regulations cannot be overstated. Particularly as disincentive regulations for healthcare providers went into effect on July 31, 2024. See how HIEs play a role in Information Blocking Rule (IBR) compliance and benefit both patients and providers.


September 13: Utah Medical Association (UMA) annual House of Delegates in Midvale, UT

September 26-27: Wisconsin Association of Health Plans Annual Conference in Elkhart Lake, WI

October 15-17: Civitas Annual Conference in Detroit, MI

November 4-6: Texas Covered Health Care Conference + Expo Event in Austin, TX


In the months ahead, we’ll host Virtual Payer Panels and CHIE platform trainings. Sign up in the email preference center to stay informed of dates and details.

Interested in learning how to use the CHIE or MYUHIN to their fullest capabilities? Make sure to visit the UHIN Education channel ​​​​​​to watch our how-to videos on YouTube. 


Gartner released a report to help CIOs reexamine their clearinghouse solution to solve critical business and security concerns. The authors specifically highlighted UHIN as a stand-alone clearinghouse. For decades we’ve supported our customer’s efforts to prioritize compliance, security and privacy. We appreciate the recognition after all these years!