Timely follow-up care to reduce hospital readmissions and complications

Multiple types of Alerts: ADT Alerts, COVID-19 Lab Result Alerts and Lab Result Delivery Alerts

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ADT Alerts

Receive secure notifications when your patients are admitted, discharged, or transferred to/from a hospital or emergency department.

COVID-19 Lab Alerts

Receive real-time alerts on your patients’ COVID-19 lab results as soon as tests are finalized to keep your patients and your staff safe and informed.

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Lab Result Alerts

Get alerted when your patients gets lab/radiology results ordered outside of your organization to stay updated on your patients’ episodes of care.

Alerts on Your Patients for Better Care Coordination

Real-time notifications of hospitalizations allow care teams to coordinate interventions for their patients more effectively, especially those in greater need of physician oversight. 

Hospitals, medical centers and more are currently sending notifications of hospitalizations, ED visits, and COVID-19 lab orders and diagnoses through UHIN.

Case Study

Granger Medical Clinic

Granger’s Transitional Care Management (TCM) team has used the CHIE and Alerts to reduce readmission rates by more than half. The team has taken readmissions down from 23% to 9%.

Additionally, Granger increased the number of patients they identified from about one per week to an estimated 750 per month.

“The CHIE… offered us an active patient database and its platform has allowed our transitional care program to become one of the [most] robust within the healthcare space, and has allowed our organization and our patients to achieve long-term success.”

MJ Tran, SVP, Clinical Development, Physicians Accountable of Utah

Stats from Jan. 2023 – Jan. 2024

Alerts Your Way

Your alerts experience can be customized to fit your needs.


Choose to get alerts on admission, discharge, and/or transfer.


Alerts can be delivered in real-time, a specific time of day, or a specific day of the week.


We support delivering alerts via Direct, SFTP, or even through a VPN.

Care teams can see all SARS-CoV-2 test orders and results for their patients!

Care teams and physicians are notified in real-time or batch when their patients have been tested for COVID-19, to ensure the patient is being cared for in the appropriate setting. These alerts are also vital for an office’s infectious disease protocols.  Read more in the FAQ.

Nationwide Interoperability Enabled by the Patient Centered Data Home (PCDH)

UHIN is connected nation­wide to seamlessly deliver patient health information across state lines and across health systems, improving the patient experience by making health information available when­ever and wherever care occurs. See which states UHIN is connecting to:

LACE Risk Indicator

The LACE risk score can be provided with subscriptions via Alerts or viewed in the portal. The LACE score is used to predict risk of death or readmission within 30 days of hospital discharge. 

The score uses length of stay (L), acuity of the admission (A), comorbidity of the patient (C) and emergency department use in the duration of 6 months before admission (E) to calculate the risk. LACE scores range from 1-19 and >= 10  are considered high risk.

When your team receives an alert or a batch of alerts, a LACE score will be available for each patient. Filter patients by score within the alerts platform and prioritize TCM and interventions.

Historical Look-Backs

Prioritize patient follow-up based on recent encounters to reduce the number of readmissions and understand which patients to direct to the appropriate level of care.

Historical look-backs are triggered automatically when a patient is admitted, discharged or transferred and allows the care team to view the number of previous Inpatient Admissions and Emergency Admissions.

Meet Requirements for Interoperability and Patient Access

CHIE Alerts meets the requirements for The Centers for Medicaid and Medicare (CMS) electronic patient event notifications rules. Learn more here INTEROPERABILITY AND PATIENT ACCESS FACT SHEET and here FEDERAL REGISTER: MEDICARE AND MEDICAID PROGRAMS.

Start Receiving and Sending CHIE Alerts Now!