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Alerts

Timely follow-up care to reduce hospital readmissions and complications

Multiple types of Alerts: ADT Alerts, COVID-19 Lab Result Alerts and Lab Result Delivery Alerts

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ADT Alerts

Receive secure notifications when your patients are admitted, discharged, or transferred to/from a hospital or emergency department

COVID-19 Lab Alerts

Receive real-time alerts on your patients’ COVID-19 lab results as soon as tests are finalized to keep your patients and your staff safe and informed.

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Lab Result Alerts

Get alerted when your patients gets lab/radiology results ordered outside of your organization to stay updated on your patients’ episodes of care.

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Alerts on your patients for better care coordination.

Real-time notifications of hospitalizations allow care teams to coordinate interventions for their patients more effectively, especially those in greater need of physician oversight. 

Hospitals, medical centers and more are currently sending notifications of hospitalizations, ED visits, and COVID-19 lab orders and diagnoses through UHIN.

Meet CMS interoperability and patient access requirements

CHIE Alerts improves the quality and accessibility of information needed to make informed health care decisions across the industry by meeting the following requirements from The Centers for Medicaid and Medicare (CMS):

Admission, Discharge, and Transfer Event Notifications: CMS is modifying Conditions of Participation (CoPs) to require hospitals, including psychiatric hospitals and CAHs, to send electronic patient event notifications of a patient’s admission, discharge, and/or transfer to another healthcare facility or to another community provider or practitioner.”

INTEROPERABILITY AND PATIENT ACCESS FACT SHEET – HTTPS://WWW.CMS.GOV/NEWSROOM/FACT-SHEETS/INTEROPERABILITY-AND-PATIENT-ACCESS-FACT-SHEET

“We proposed that compliance with the proposed standard within the Medical records services CoP (42 CFR 482.24) would be determined by the hospital demonstrating to the surveyor or accrediting organization that its system: … (4) sends notifications directly, or through an intermediary that facilitates exchange of health information, and at the time of the patient’s admission to the hospital and either immediately prior to or at the time of the patient’s discharge and/or transfer from the hospital.”

MEDICARE AND MEDICAID PROGRAMS; PATIENT PROTECTION AND AFFORDABLE CARE ACT; INTEROPERABILITY AND PATIENT ACCESS FOR MEDICARE ADVANTAGE ORGANIZATION AND MEDICAID MANAGED CARE PLANS… – HTTPS://WWW.FEDERALREGISTER.GOV/DOCUMENTS/2020/05/01/2020-05050/MEDICARE-AND-MEDICAID-PROGRAMS-PATIENT-PROTECTION-AND-AFFORDABLE-CARE-ACT-INTEROPERABILITY-AND

Alerts your way

Your alerts experience can be customized to fit your needs.

Event

Choose to get alerts on admission, discharge, and/or transfer.

Timing

Alerts can be delivered in real-time, a specific time of day, or a specific day of the week.

Delivery

We support delivering alerts via Direct, SFTP, or even through a VPN.

Granger Medical Clinic Case Study

The Challenge:

Without knowing if and when their patients were admitted, transferred, or discharged from a hospital or emergency department (ED), and without reliable admissions data, Granger’s team found itself missing pieces necessary to manage their patients’ care. They were losing patient trust, recording high readmission rates, and spending high percentages of their time just trying to locate their patient population. When the Centers for Medicare and Medicaid Services (CMS) implemented their new Transitional Care Management program in 2013, the Granger TCM team needed to find better solutions.

Care teams can see all SARS-CoV-2 test orders and results for their patients!

Care teams and physicians are notified in real-time or batch when their patients have been tested for COVID-19, to ensure the patient is being cared for in the appropriate setting. These alerts are also vital for an office’s infectious disease protocols.  Read more in the FAQ.


NATIONWIDE INTEROPERABILITY ENABLED BY THE PATIENT CENTERED DATA HOME

UHIN is connected nation­wide to seamlessly deliver patient health information across state lines and across health systems, improving the patient experience by making health information available when­ever and wherever care occurs. See which states UHIN is connecting to:


Identify high-risk patients with LACE Index Scores

The CHIE identifies high-risk patients with a LACE index score so they can be targeted for specific interventions aimed at avoiding unnecessary hospital readmission.

When your team receives an alert or a batch of alerts, a LACE score will be available for each patient. Filter patients by score within the alerts platform and prioritize TCM and interventions.


Historical Look-Backs

Prioritize patient follow-up based on recent encounters to reduce the number of readmissions and understand which patients to direct to the appropriate level of care.

Historical look-backs are triggered automatically when a patient is admitted, discharged or transferred and allows the care team to view the number of previous Inpatient Admissions and Emergency Admissions.

Get set up with Alerts!