Customer Support
Exceptionally attentive and expert support teams based in the U.S.
Did You Know?
We continually create educational and troubleshooting articles to bring your workflow to the next level.
Have a question? Check out our Knowledge Center to find “how-to” guides, video trainings, FAQs, and more! You can also view and manage all of your open and past tickets with UHIN from the same site.
Real people. Real service.
We do our best to build solutions and tools that work. But when things aren’t going 100% the way you expect, we are there for you with superior service. You’ll talk to real people and get real service. When your patients are involved, we won’t leave issues sitting in an inbox.
“It is just good to know that our concern is a priority.”
LaFonda H.
Contact Us
E: customerservice@uhin.org
P: 877-693-3071
Give us a call or email any time; we endeavor to answer all inquiries within 24 hours on business days.
Customer Support Hours:
Mon – Fri: 8 a.m. – 12 p.m. | 1 p.m. – 4 p.m. MT
We maintain a staff of knowledgeable experts to answer your questions regarding:
- A UHIN product
- Submitting claims
- Reading reports
- Troubleshooting an error
- Signing up for additional services
- Advanced questions about X12 or HL7
- … and more!