Customer Support

Exceptionally attentive and expert support teams, based in the U.S.

Have a question?

Check out our resources for more answers

Real people. Real service.

We do our best to build solutions and tools that work. But when things aren’t going 100% the way you expect, we are there for you with superior service. You’ll talk to real people and get real service. When your patients are involved, we won’t leave issues sitting in an inbox.

“It is just good to know that our concern is a priority.”

LaFonda H.

Address:
1226 E 6600 S
Murray, UT 84121

E: customerservice@uhin.org
P: 877-693-3071

Give us a call or email any time; we endeavor to answer all inquiries within 24 hours on business days.

General Business Hours:
Mon – Fri: 9am – 5pm

Customer Support Hours:
Mon – Thurs: 8am – 5pm
Fri: 9am – 5pm

Did you know?

We continually create educational and troubleshooting articles to bring your workflow to the next level. Check out our Knowledge Center to find “how-to” guides, video trainings, FAQs, and more!

You can also view and manage all of your open and past tickets with UHIN from the same site.

We maintain a staff of knowledgeable experts to answer your questions regarding:

  • A UHIN product
  • Submitting claims
  • Reading reports
  • Troubleshooting an error
  • Signing up for additional services
  • Advanced questions about X12 or HL7
  • … and more!

Contact Customer Support at:

877-693-3071