UHIN Joins Utah Coalition to Improve CKD Detection & Care

UHIN Supports Statewide Effort to Improve Chronic Kidney Disease Detection and Care in Utah.

The Utah Health Information Network (UHIN) is collaborating with Comagine Health, the Utah Department of Health and Human Services (DHHS), and the One Utah Health Collaborative to relaunch the Utah Chronic Kidney Disease (CKD) Coalition. The coalition is focused on improving early detection and management of CKD across the state, using data to inform and support its strategies.


UHIN’s Utah Clinical Health Information Exchange (CHIE) is being used to help develop an alert system that will notify primary care providers when lab results suggest CKD but no diagnosis has been recorded. This alert system is designed to help improve follow-up and diagnosis rates—addressing the reality that 50% of individuals screened for CKD currently do not receive a formal diagnosis or follow-up care.

Additionally, UHIN is evaluating aggregate health data to support early intervention strategies based on methodologies from the National Kidney Foundation. The coalition is exploring the potential for DHHS grant funding to support the implementation of these strategies if data and provider interest support it.

The broader initiative also includes supporting local health districts and clinics in their CKD care efforts and expanding awareness and education around treatment options for end-stage renal disease, such as home hemodialysis and peritoneal dialysis.


UHIN’s involvement is centered on providing the data and tools needed to help health care partners make earlier, more informed decisions in CKD care.

Leveraging Data for Public Health: UHIN’s Role in Tracking Post-COVID Conditions (PCC) in Utah

UHIN’s Involvement in the Project

Collaborative Approach

In Conclusion


Newsletter: January 2025 Issue

JANUARY 2024








2024 Unwrapped

2024 was a year of reinvestment, growth, and impactful partnerships for UHIN. We dedicated 100% of our net income to enhancing the products and services on which our clients rely, achieving a remarkable 95% customer satisfaction rate. Our Clearinghouse solution processed 329 million transactions, while the CHIE supported 33 of 36 short-term acute care hospitals in Utah, and delivered over 18 million ADT alerts. Key milestones included our affiliation with Comagine Health to drive actionable health insights and the launch of a modernized CHIE portal built on the HL7 FHIR standard for improved data sharing (Learn more about the CHIE portal experience here).

As we reflect on 2024’s successes, we are energized to take on 2025, poised for even greater growth and impact in healthcare.


Newsletter: December 2024 Issue

DECEMBER 2024

As the end of the year approaches, we’d like to thank you for being a valued partner in advancing healthcare connectivity. Please keep scrolling for dates that our Customer Support will be closed during the holidays.

In this newsletter: Explore the transformative potential of Health Data Utilities (HDUs), contribute to the draft HDU Framework Supplement, watch the final Virtual Payer Panel of the year, catch up on Ryan McLelland at the eHealth Exchange Annual Meeting, and share your ideas for this newsletter. We wish you a happy and healthy season ahead!

Bluesky logo We joined Bluesky! Let’s connect @uhinhealth.bsky.social


  • Tuesday, December 24th
  • Wednesday, December 25th
  • Wednesday, January 1st



Ryan McLelland, UHIN’s CIO, participated on the “The “007” of the CMS-0057 Prior Authorization Rule Requiring FHIR” panel at the eHealth Exchange Annual Meeting in Nashville on December 10th.


We hosted our final payer panel of the year with Korey Marsh and Lisa Varley of DMBA who shared important information about new medical plans rolling out on January 1st and answered questions about prior authorization, coding, and more. Thank you to Korey, Lisa, and everyone who participated!


As we plan for 2025, we want to make sure our newsletter offers the information and insights that matter most to you.

What topics would you like us to cover? Which specific healthcare trends or technical resources would you like to read about? 


Virtual Payer Panel with DMBA: Key Insights

Virtual Payer Panel Korey Marsh Lisa Varley DMBA

Top Questions and Answers from the Virtual Payer Panel with Korey Marsh and Lisa Varley (both of DMBA)

🍿 Watch the Full Virtual Payer Panel

🍿 Jump to DMBA’s Providers Portal

🍿 Jump to New Medical Plans in 2025

🍿 Jump to Coverage and Coding

Watch the Full Virtual Payer Panel


Newsletter: November 2024 Issue

NOVEMBER 2024

It’s been a busy and rewarding month! We connected with our CHIE customers, sharing valuable insights and updates on the new portal experience. We proudly took part in recognizing the Utah Model of Care as a member of the One Utah Health Collaborative’s Stakeholder Community Board. On top of that, we posted the top five takeaways from our virtual payer panel, attended the Texas Association of Health Plans conference, and shared that Brian Chin will assume the role of Chief Product Officer at Comagine Health, in addition to his position as CEO of UHIN. 

Join our 1,000+ followers on LinkedIn!


The new CHIE portal is live, offering a more modern user interface to access your patients’ longitudinal health records. We’ve created several methods to set you up for success.

CHIE portal users can watch engaging videos that walk you through the new portal features and powerful new tools, and how to log-in through MYUHIN.

Additionally, users can dive deeper into our comprehensive user guide which breaks down every feature step-by-step.


The One Utah Health Collaborative announced the adoption of the Utah Model of Care at the Capitol in late October. The model, developed through statewide collaboration, represents a significant step toward creating a healthcare system that is affordable, high-quality, and trusted for all Utahns. UHIN is proud to be part of the Stakeholder Community Board working with the One Utah Health Collaborative on the Utah Model of Care!


Dive into five of the top questions and insights shared during the webinar with Lori Weber (Noridian Healthcare Solutions) and Melissa Shoemaker (Select Health), offering clarity on telehealth billing, claims processing, EDI recertification preparation and other essential topics.


We attended the Texas Covered Health Care Conference + Expo Event in Austin, TX from November 4-6.

UHIN will be closed for the Thanksgiving holiday on Thursday, November 28th and Friday, November 29th. We’re thankful for our customers, colleagues, community and partners!

Please note: UHIN Customer Support Holiday Schedule

The UHIN Customer Support call center will be closed on Thursday, November 28th and Friday, November 29th. All regular support issues will be addressed on Monday, December 2nd.

Our on-call team will actively monitor the system to ensure connectivity remains stable. If you have an issue, please contact us through the standard support channels by emailing customersupport@uhin.org. These will be addressed in accordance with our off-hours support policies.


The new platform offers a more modern user interface to access your patients’ longitudinal health records. Learn more about the updated experience in our demo video, including the new dashboard, cards, patient summary, customer support, and future enhancements.


Comagine Health recently announced that Brian Chin will take on the role of their Chief Product Officer, while continuing to serve as CEO of UHIN. In his expanded role, Mr. Chin will lead the development and execution of Comagine Health’s product and technology roadmap, driving their commitment to providing high-quality solutions that meet the changing needs of the clients and the communities they support.



Virtual Payer Panel: Key Insights

Top Questions and Answers from the Virtual Payer Panel with Lori Weber (Noridian Healthcare Solutions) and Melissa Shoemaker (Select Health)

🎥 Watch the Full Virtual Payer Panel

1. Key Updates on Telehealth Billing

🎥 Watch: Updates on POS codes and modifiers

🎥 Watch: Guidance on Modifiers

2. Coverage and Claims Processing for Vaccines and Shots

Click to learn more about Monkeypox and Smallpox Vaccines and Administration HCPCS/CPT Codes

🎥 Watch: Lori Weber’s response on  JYNNEOS vaccine coverage here

🎥 Watch: How to address these types of denials

3. Addressing Common Billing Challenges  

🎥 Watch: Lori Weber on non payable codes

4. Preparing for EDI Recertification  

🎥 Watch: How to prepare for EDI recertification

5. Preventative Services and Eligibility Checks

🎥 Watch: Preventive services for Medicare Part B

🎥 Watch: Preventative care, specifically for pediatrics

Resources

https://med.noridianmedicare.com/web/jfb

https://med.noridianmedicare.com/web/jfb/topics/edi

Click to Find Your Representative

Final Words


Newsletter: October 2024 Issue

UHIN October 2024 Newsletter

OCTOBER 2024

Happy Halloween! This month, we moved to the new CHIE portal, hosted portal webinars and Q&As (one more coming up!), hosted a virtual payer panel with panelists from Select Health and Noridian Healthcare Solutions, LLC, attended the CIVITAS Annual Conference, and posted about the ideal clearinghouse solution for large healthcare providers on our blog. 

Join our 1,000+ followers on LinkedIn!


We moved to our new CHIE portal experience on Wednesday, October 30. The new portal offers a more modern user experience, including a new Patient Summary page and cards for allergies, encounters, immunizations, and more. Users will also be able to download a CCD and look back to specific periods of time, among other features. 


Doctor looking at laptop

Interested in learning more about the new CHIE portal experience? We’ve created several methods to set you up for success. You can explore its features and functionality in the following ways:

1. Watch the portal video on YouTube 🎥
Check out our engaging video that walks you through the portal’s layout and highlights some of the powerful new tools available. Perfect for when you need a high-level overview!

2. Review the portal user guide 📖
For those who prefer to dive deeper, our comprehensive user guide breaks down every feature step-by-step. Think of it as your go-to resource for answers to your questions.

3. Attend Our Webinars đź“…
We’re hosting a live webinar next week, where we’ll answer your questions in real time. Join us on Monday for an interactive session – and come with questions!

CHIE Webinar: New Portal Questions and Answers
Monday, November 4, 2024 | 12 p.m. MT
Click to register


Person clicking on virtual check marks

A robust claim management solution covers all of your needs: consolidates all payer connections into a single, reliable network, reduces administrative costs and labor, improves cash flow, delivers real-time eligibility, and supports EDI enrollment. Read this month’s blog post about the benefits the UHIN Clearinghouse delivers for large healthcare providers. 


​We attended the Civitas Annual Conference in Detroit, MI from October 15-17. 

November 4-6: Texas Covered Health Care Conference + Expo Event in Austin, TX.

We will be closed Thursday, November 28 and Friday, November 29 for Thanksgiving.


On Tuesday, October 29, we hosted a virtual payer panel with Melissa Shoemaker (Sr Network Engagement Representative Provider Development, Select Health) and Lori Weber (Education Representative II-Part B Provider Education, Noridian Healthcare Solutions, LLC). Our panelists answered questions and shared updates ranging from enrollment to coding, and from prior authorization to EDI recertification. 

Watch the recording on our YouTube channel and look out for future payer panels coming soon!


Comagine Health, our affiliate partner, recently shared a link to this informative guide (by Katelyn Jetelina) on vaccines for all three fall respiratory viruses: flu, RSV, and Covid-19. Take a look and be in the know!



Simplify EDI Management: The Ideal Clearinghouse Solution for Large Providers

Managing Electronic Data Interchange (EDI) processes can be complex for large healthcare providers: Maintaining reliable connections, ensuring seamless claim submissions, accurately tracking remittances, verifying eligibility, and handling EDI transactions across multiple payers. These are burdensome without the right clearinghouse partner. That’s where our comprehensive clearinghouse solution and support team steps in.

Why Large Providers Need a Reliable Clearinghouse

Large healthcare providers deal with high volumes of claims and remittances, making efficient EDI management essential. Medical administrative transaction volume increased by 11% to 55 Billion transactions in 2022 (per CAQH). Handling mountains of transactions makes the need for automation that much more apparent. 

A robust claim management solution consolidates all payer connections into a single, reliable network, reduces administrative costs and labor, improves cash flow, delivers real-time eligibility, and supports EDI enrollment. 

1. Access to an Extensive Payer Network

We pride ourselves on having one of the most comprehensive payer networks available. Without reliable payer coverage, even a minor disruption can lead to significant revenue cycle issues. That’s why verifying your connections upfront is vital. 

Setting up payer connections and managing your claim volume across the network can be overwhelming and complicated. Using a clearinghouse, like UHIN, lifts the burden by handling the vast, dynamic relationships with payers and trading partners for you. Our clearinghouse connects with thousands of payers nationwide, ensuring that you have the necessary reach to keep your operations running smoothly. You can further simplify your connections with payers by integrating the UHIN Clearinghouse into your current Electronic Health Record (EHR) or Practice Management system (PM), making communications and claim management that much easier in your preferred workflow.

We encourage you to check out our payer list to verify if we have the connections you require. With our national EDI network, you can be confident that your claims will reach their destination without a hitch, reducing delays and improving your cash flow.

2. Real Cost Savings

Switching to our clearinghouse solution could lead to substantial savings for your organization. We offer usage-based pricing that ensures you only pay for what you use, with no long-term contracts or hidden fees that are common with others. We earn your business every day. 

Because we’re a non-profit, we provide competitive rates and exemplary support. We’re a mission-driven company focused on the improvement of care and costs. Private and public companies that operate clearinghouses tend to focus on their own costs and revenue first, then their customers. We invite you to explore our pricing options and see how much you could save by making the switch today. Don’t miss out on the opportunity to enhance your EDI management, maximize payments, and reduce costs at the same time.

3. Improved Cash Flow

Working with a clearinghouse that focuses on connectivity and modern EDI practices improves cash flow by streamlining critical processes, such as eligibility checks and claim submissions. Maintaining connections with payers enables consistent reimbursement and offloads risk if other networks are compromised. 

In addition, automating claim management systems reduces errors, accelerates claim approvals, and minimizes claim denials. This supports consistent payments and allows caregivers to focus on delivering quality patient care, contributing to sustained financial health.

4. Dedicated EDI Enrollment Support

In order to submit claims electronically to payers, providers must first complete EDI enrollment. Getting started with a new clearinghouse can be daunting, but our team of EDI enrollment specialists (all based in the U.S.) are here to help. They are ready and waiting to assist providers with enrollment, ensuring a smooth transition. 

EDI enrollment is vital to your success as claim management moves further into the fully electronic era. Enrollment enhances efficient communication with payers, enabling providers to submit claims and get paid faster. Our specialists provide personalized support to establish your connections quickly, so you can start experiencing the benefits of our services right away. With our team by your side, you’ll have the support you need to easily make the change.

5. Verifying Patient Eligibility

Electronic patient eligibility verification improves patient payment by allowing providers to check insurance eligibility easily before treatment. This results in reduced manual work for staff, less mistakes, and fewer denied claims. Providers can collect more co-pays or coinsurance upfront using electronic patient eligibility verification. Leveraging a software solution also ensures that the data being transmitted is accurate, and can be processed quickly and in real-time in many cases.

Real-time patient eligibility verification ensures that all patient information is correct right from the start and has long-term effects. Accurately verifying patient eligibility before treatment ensures that submitted medical claims align with insurance policies and patient coverages. Effective verification processes directly lead to fewer claims rejections and more approvals. Streamlining this process leads to reduced administrative burden, and expedites payments by not having to reprocess rejected claims.

Key Benefits for Large Providers

Our clearinghouse service offers several critical benefits tailored to the needs of large healthcare providers. By partnering with us, you can expect:

  1. Extensive payer network that ensures you have the necessary reach to keep your operations running smoothly.
  2. Cost savings with automation and a non-profit clearinghouse model focused on your success.
  3. Improved cash flow through faster automated claim processing and fewer rejections.
  4. Simplified EDI enrollment supported by a team of EDI enrollment specialists ready to help you.
  5. Real-time patient eligibility verification that reduces delays and improves patient satisfaction.

Ready to Get Started?

If you’re ready to take the next step, visit our National EDI Network solutions page for more details on the benefits of working with UHIN. Next, check out our payer list and review our pricing options. Then, see how easy it is to start with our dedicated EDI Enrollment team.

Contact us today to learn more about how we can help streamline your EDI processes and support your organization’s growth.