NOVEMBER 2024
November to Remember
It’s been a busy and rewarding month! We connected with our CHIE customers, sharing valuable insights and updates on the new portal experience. We proudly took part in recognizing the Utah Model of Care as a member of the One Utah Health Collaborative’s Stakeholder Community Board. On top of that, we posted the top five takeaways from our virtual payer panel, attended the Texas Association of Health Plans conference, and shared that Brian Chin will assume the role of Chief Product Officer at Comagine Health, in addition to his position as CEO of UHIN.
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Spotlight
The New CHIE Portal Experience
The new CHIE portal is live, offering a more modern user interface to access your patients’ longitudinal health records. We’ve created several methods to set you up for success.
CHIE portal users can watch engaging videos that walk you through the new portal features and powerful new tools, and how to log-in through MYUHIN.
Additionally, users can dive deeper into our comprehensive user guide which breaks down every feature step-by-step.
HIT News
Prioritizing a System that is “Affordable, High-Quality and Built on Trust”
The One Utah Health Collaborative announced the adoption of the Utah Model of Care at the Capitol in late October. The model, developed through statewide collaboration, represents a significant step toward creating a healthcare system that is affordable, high-quality, and trusted for all Utahns. UHIN is proud to be part of the Stakeholder Community Board working with the One Utah Health Collaborative on the Utah Model of Care!
From the UHIN Blog
Top Questions and Answers from the Virtual Payer Panel
Dive into five of the top questions and insights shared during the webinar with Lori Weber (Noridian Healthcare Solutions) and Melissa Shoemaker (Select Health), offering clarity on telehealth billing, claims processing, EDI recertification preparation and other essential topics.
Events
Texas Covered + Thanksgiving Holiday
We attended the Texas Covered Health Care Conference + Expo Event in Austin, TX from November 4-6.
UHIN will be closed for the Thanksgiving holiday on Thursday, November 28th and Friday, November 29th. We’re thankful for our customers, colleagues, community and partners!
Please note: UHIN Customer Support Holiday Schedule
The UHIN Customer Support call center will be closed on Thursday, November 28th and Friday, November 29th. All regular support issues will be addressed on Monday, December 2nd.
Our on-call team will actively monitor the system to ensure connectivity remains stable. If you have an issue, please contact us through the standard support channels by emailing customersupport@uhin.org. These will be addressed in accordance with our off-hours support policies.
Trainings and Webinars
Watch the CHIE Portal Overview Video
The new platform offers a more modern user interface to access your patients’ longitudinal health records. Learn more about the updated experience in our demo video, including the new dashboard, cards, patient summary, customer support, and future enhancements.
Wrapping Up
Brian Chin tapped as Comagine Health’s Chief Product Officer
Comagine Health recently announced that Brian Chin will take on the role of their Chief Product Officer, while continuing to serve as CEO of UHIN. In his expanded role, Mr. Chin will lead the development and execution of Comagine Health’s product and technology roadmap, driving their commitment to providing high-quality solutions that meet the changing needs of the clients and the communities they support.