Bridging the Gap: Health Information Exchanges and Information Blocking Compliance

Doctor showing a hologram of quality medical care on a blurred background.

Health Information Exchanges (HIEs) have worked on interoperability for over a decade. Interoperability is crucial for improving patient care, reducing medical errors, and reducing avoidable procedures and unnecessary rework. The Information Blocking Rule (IBR), a part of the 21st Century Cures Act, aims to prevent healthcare providers and other entities from hindering interoperability or the exchange of electronic health information (EHI). This rule prohibits actions that intentionally restrict or interfere with the access, exchange, or use of electronic health information, promoting a more interconnected healthcare ecosystem. By fostering interoperability, IBR empowers patients and healthcare providers to access and share health information efficiently, leading to better-coordinated care and improved health outcomes.

This blog post will discuss the two main views of the IBR. First, to be compliant with the Information Blocking Rule, healthcare providers and other entities must ensure they are not intentionally restricting or interfering with the access, exchange, or use of electronic health information. This includes implementing systems and processes that enable the seamless flow of patient data while adhering to appropriate security and privacy measures. Second, the Information Blocking Rule offers several benefits, including improved patient care through better access to their health information, reduced medical errors due to more complete and accurate data, and enhanced coordination among healthcare providers. This ultimately leads to better health outcomes for patients and a more efficient healthcare system.

Understanding Information Blocking Compliance

Specific actions by providers, health systems, payers, and hospitals may be considered information blocking. This includes refusing to provide access to electronic health information, imposing unreasonable fees, or using technology that restricts data sharing. By understanding the rule’s requirements and exceptions, entities can ensure they are complying with its provisions, and fostering a more interoperable healthcare ecosystem that benefits patients and providers alike.

The Impact of New Disincentives on Healthcare Providers

Disincentive regulations for healthcare providers went into effect on July 31, 2024. The new disincentive regulations for healthcare providers emphasize the importance of compliance with information blocking rules. These regulations, established by the U.S. Department of Health and Human Services (HHS), impose penalties on providers who: “engage in practices that the health care providers knew were unreasonable and were likely to interfere with, prevent, or materially discourage the access, exchange, or use of EHI, except as required by law or covered by a regulatory exception.”

Penalties for Non-Compliance

The penalties for non-compliance with IBR can be significant and vary depending on the severity of the violation. Here’s a breakdown:

  • Civil Monetary Penalties (CMP): The Office of Civil Rights (OCR) can impose civil monetary penalties of up to $1 million per violation.
  • Corrective Action Plan: OCR can require the non-compliant entity to develop and implement a corrective action plan to address the violation.
  • Public Disclosure: OCR can publicly disclose the name of the non-compliant entity and the nature of the violation.
  • Other Enforcement Actions: In addition to the above, OCR can also take other enforcement actions, such as issuing a Notice of Proposed Determination (NOPD) or a Notice of Enforcement Action (NOEA).

It’s important to note that the Information Blocking Rule also includes a “safe harbor” exception that protects entities from penalties if they can demonstrate that they are acting in good faith and have taken reasonable steps to comply with the rule. However, even with the safe harbor provision, it’s pivotal for entities to understand the rule’s requirements and to take steps to ensure compliance.

Source: Official Website of the Assistant Secretary for Technology Policy/Office of the National Coordinator for Health IT, HealthIT.gov

Benefits of HIEs to Support IBR Compliance

HIEs can facilitate compliance with the Information Blocking Rule. HIEs act as secure platforms for the exchange of electronic health information between different healthcare providers, enabling seamless data sharing and reducing the likelihood of information blocking. By providing a standardized infrastructure for data exchange, HIEs eliminate the need for providers to develop their own complex systems, which can help to reduce the risk of intentional or unintentional information blocking. Furthermore, HIEs promote interoperability by supporting data exchange in a standard and secure manner, making it easier for providers to access and share patient information. In this way, HIEs contribute significantly to a more interconnected healthcare ecosystem that assists with IBR compliance and benefits both patients and providers.

Conclusion

As healthcare continues to share data and information more frequently, the importance of adhering to information blocking regulations cannot be overstated. The penalties for non-compliance are significant, and the need for seamless access to patient data is critical. HIEs play an important role in helping healthcare providers and caregivers support the secure sharing and accessing of EHI. 

UHIN operates and maintains the Clinical Health Information Exchange (The CHIE) that allows caregivers to improve access to data collected from outside of their system. The CHIE is the only HIE in Utah.

Sources

“What is Information Blocking and to Whom Does It Apply?”, HealthIT.Gov,  https://www.healthit.gov/topic/information-blocking 

“HHS Finalizes Rule Establishing Disincentives for Health Care Providers That Have Committed Information Blocking”, U.S. Department of Health and Human Services (HHS), June 24, 2024, https://www.hhs.gov/about/news/2024/06/24/hhs-finalizes-rule-establishing-disincentives-health-care-providers-that-have-committed-information-blocking.html 


Bi-Directional Exchange: Physician Fee Schedule Update

The CY 2021 Physician Fee Schedule Final Rule introduced the HIE Bi-Directional Exchange measure for MIPS. Financial incentives are available for providers who participate in an HIE that both sends and receives healthcare data for every patient encounter, transition or referral, and record stored or maintained in the provider’s EHR. 

Interoperability is a core focus of UHIN’s mission, and UHIN therefore supports the efforts by CMS to promote data exchange standards. The Clinical Health Information Exchange (CHIE) fulfills the standards set by CMS for bi-directional data exchange. In order to meet requirements, the HIE must be capable of exchanging information across a broad network of unaffiliated exchange partners including those using disparate EHRs, and must not engage in exclusionary behavior when determining exchange partners. The CHIE data exchange succeeds at bi-directional exchange according to these standards, and UHIN is pleased to announce that any CHIE customer can therefore qualify for the new physician fee schedule rule. 

The CHIE exchanges data with over 1,300 healthcare providers and more than 50 payers nationwide. With over a decade of experience furthering interoperability through electronic data exchange, UHIN is prepared to help providers work towards better and more effective healthcare data sharing.

If are a current CHIE customer, please contact our support team to learn how to get set up for bi-directional exchange reporting! 

If you are not a current CHIE customer, but you would like to qualify for the bi-directional exchange rule, call us at 877-693-3071 or send a message to chiesupport@uhin.org!


UHIN Partners on New Joint Venture, BeyondHIE

UHIN will Join Three other Health Care Organizations Poised to Transform Health Care

BOISE, Idaho — Four health care organizations are partnering to create a new company focused on helping health information exchanges (HIEs) and their communities, payers and providers improve health outcomes. The newly formed partnership, known as BeyondHIE, will offer a comprehensive suite of services, technology and project management to support value-based care.  

BeyondHIE, a nonprofit organization, will support health care organizations by bringing together health data partners and enabling that data to be scaled and enhanced. The four companies joining together are Comagine Health, Idaho Health Data Exchange (IHDE), Orion Health and the Utah Health Information Network (UHIN). These industry leaders offer deep expertise in the areas of data quality, utilization, support and delivery. Together, they will provide services that support health care organizations on their journey to improve health care quality, while also assisting with funding of provider connectivity.

“Delivering improved outcomes using health information enables payers and providers to meet the health care needs of the community they serve,” said Brian Chin, chief executive officer at UHIN. “This joint venture can make vital health care data a reality for more communities.”

“We are excited to partner with these key industry leaders striving to improve health outcomes throughout the U.S.,”said Ian McCrae, founder and chief executive officer of Orion Health. “This joint venture will support improvements in population health by making data accessible when and where it can make a difference.”

“This partnership allows us to offer analytic expertise in support of improvement and decision making,” Marc Bennett, Comagine Health’s president and chief executive officer, said. “The potential impact to improve health and create a better health care system is exciting.”

“This partnership supports health systems by bringing together health data partners allowing data to be scaled and enhanced across broad geographies,” Hans Kastensmith, IHDE’s executive director, said.

For more information about BeyondHIE visit: beyondhie.org.

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About BeyondHIE 

BeyondHIE delivers improved outcomes using enhanced secure health care information, enabling payers and providers to meet their patients’ health care needs with the full range of support ensuring outperformance on value-based reporting requirements. BeyondHIE delivers population level aggregated data at the right place and time. BeyondHIE makes consumer health information available when and where you need it; safe, informative, in your clinician’s hands. For more information, please visit beyondhie.org.

About Comagine Health

Comagine Health, formerly Qualis Health and HealthInsight, works collaboratively with patients, providers, payers and other stakeholders to reimagine, redesign and implement sustainable improvements in the health care system. As a trusted, neutral party, we work in our communities to address key, complex health and health care delivery problems. In all our engagements and initiatives, we draw upon our expertise in quality improvement, care management, health information technology, analytics and research. We invite our partners and communities to work with us to improvehealth and redesign the health care delivery system. For more information, please visit comagine.org.

About Idaho Health Data Exchange

Idaho Health Data Exchange (IHDE), a non-profit 501(c)(3) company, is Idaho’s statewide Health Information Exchange, dedicated to meeting the needs of healthcare providers and ensuring that Idaho’s citizens receive the most effective health services possible. To achieve these goals, IHDE is working with a wide-array of stakeholders and actively building a best in breed technology infrastructure to provide access to reliable data and information, combining traditional healthcare data with other data sources to help address the medical, behavioral, and social needs that influence the well-being of Idahoans. For more information, visit https://idahohde.org/.

About UHIN

UHIN is a non-profit 501(c)(3) organization dedicated to creating a more connected healthcare system. At our core, we enable organizations to interoperate with disparate health systems easily and securely, EHRs, PMs and other IT systems. By driving the adoption of innovative technologies and promoting a community of collaboration and inclusiveness, we are bringing together healthcare providers, hospitals, health plans, ACOs, government organizations and more to share vital information critical to their success. Learn more at www.uhin.org.

About Orion Health 

Orion Health is a global, award-winning provider of health information technology, advancing population health and precision medicine solutions for the delivery of care across the entire health ecosystem. Orion Health provides a state-of the art multi-tenanted HIE platform, which has been subscribed to by 4 statewide Health Information Organizations, to support a suite of solutions to enable clinicians to extract meaningful insights and make more accurate decisions about patient care, delivering patient-centered healthcare and quality health outcomes that help patients live a healthier life. Our technology is used by hundreds of thousands of clinicians across the globe to manage the health care of more than 100 million patients. We specialize in open technology systems that seamlessly integrate all forms of health and personal data across the entire health community and present that data back to users in real time to provide optimum patient care. We believe that software needs to do more than serve up data; it needs to provide insights in real time to the people who need it, when they need it. For more information, please