Customer Support

Our dedicated U.S.-based support teams are here to provide personalized assistance.

Ensuring that your needs are handled by knowledgeable professionals.

Did You Know?

We continually create educational and troubleshooting articles to bring your workflow to the next level.

Check out our Knowledge Center to find “how-to” guides, video trainings, FAQs, and more! You can also view and manage all of your open and past tickets with UHIN from the same site.

Real people. Real service.

We do our best to build solutions and tools that work. But when things aren’t going 100% the way you expect, we are there for you with superior service. You’ll talk to real people and get real service. When your patients are involved, we won’t leave issues sitting in an inbox.

“It is just good to know that our concern is a priority.”

LaFonda H.

Contact Us

E: customersupport@uhin.org

P: 877-693-3071

Reach out to us via phone or email, and our team will respond to your inquiries within 24 business hours.

Customer Support Hours:
Mon – Fri: 8 a.m. – 12 p.m. | 1 p.m. – 4 p.m. MT

We maintain a staff of knowledgeable experts to answer your questions regarding:

  • Claim Status
  • MYUHIN and CHIE Support
  • Troubleshooting an error