Help and Support
UHIN offers a variety of support options to help you. Whether you're just getting started with one of our products or services or need help with an unexpected issue, we are here to help. Please select from the options below.
Self-Service
Many common problems can be resolved by reviewing the information in our support self-service portal. Select an option below to get started.
Let Us Help You
Whether you are experiencing trouble with one of our products or services or just have a question, we can help. Complete the form below. Our Member Relations Coordinators will receive your request for assistance and contact you shortly. A copy of your support request will also be sent to your email. Alternatively, if you wish to contact us directly, click here.
Latest News
UHIN receives EHNAC HNAP and HIEAP Accreditation
August 6, 2010
UHIN is the first health information exchange (HIE) in the country to receive accreditation for clinical exchange
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UHIN Increases Face-to-Face Time
August 2, 2010
UHIN is making some changes to our Member Relations department in order to bring our service up to the next level. Beginning in August 2010, two representatives from Member Relations will be dedicated to spending the majority of their time visiting the Utah provider offices. This means that when you have complex problems or need training, we can send a representative to handle it personally.
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UHIN Helpdesk Moves In-House
July 2, 2010
New Helpdesk Numbers:
801-716-5901 (Local- Salt Lake Area)
877-693-3071 (Toll-Free)
The UHIN helpdesk, which has been previously contracted out to Regence, will be moving to the UHIN premises effective July 6, 2010. The contact information for the helpdesk WILL change with the move. See the full article for more details.
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Useful Links
Member Spotlight
"The clinical health information exchange system that UHIN is building greatly improves quality and cost effectiveness of care throughout Utah. We are excited to be helping physician practices across the State in linking their EHRs to this clinical exchange system."
Sharon Donnelly, Health Insight Regional Extension Center
